Collections Specialist

Island Plumbing Company seeks a motivated Collections Specialist.  Responsibilities will include effective collecting and reconciling of past due accounts while maintaining a positive relationship with the customer with the objective to secure prompt payment.  If you possess the following skills, experience, and qualifications, email your resume to [email protected] with subject line Collections Specialist Position.  Compensation based on experience.

• Monitor and review aging reports, payments, past due status
• Conduct research on accounts and resolves disputes
• Communicate with clients on overdue accounts and amount currently owed
• Document client communications, reasons for past due and collection efforts
• Take necessary action to encourage timely debt payments
• Verify client account and contact information
• Assist dispatcher with incoming calls to office
• Report collection activities and problems to management
• File correspondence

Requirements:

• High School diploma or GED equivalent
• Associates degree in accounting, a plus
• One year of billing/collection experience
• General understanding of accounting practices and principles
• Familiar with Quickbooks
• Proficient in basic PC skills (Microsoft Office)
• Attention to detail and accuracy
• Excellent organizational skills
• Problem solving skills, self-starter
• Great communication skills (oral and written)
• Fluency in English/Spanish (written and verbal)

Equal Opportunity Employer and Drug Free Workplace