Island Plumbing Company - Key Biscayne, FL
Job Opening: Collections Specialist
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Collections Specialist

Island Plumbing Company seeks a motivated Collections Specialist.  Responsibilities will include effective collecting and reconciling of past due accounts while maintaining a positive relationship with the customer with the objective to secure prompt payment.  If you possess the following skills, experience, and qualifications, email your resume to [email protected] with subject line Collections Specialist Position.  Compensation based on experience.

  • Monitor and review aging reports, payments, past due status
  • Conduct research on accounts and resolves disputes
  • Communicate with clients on overdue accounts and amount currently owed
  • Document client communications, reasons for past due and collection efforts
  • Take necessary action to encourage timely debt payments
  • Verify client account and contact information
  • Assist dispatcher with incoming calls to office
  • Report collection activities and problems to management
  • File correspondence


  • High School diploma or GED equivalent
  • Associates degree in accounting, a plus
  • One year of billing/collection experience
  • General understanding of accounting practices and principles
  • Familiar with Quickbooks
  • Proficient in basic PC skills (Microsoft Office)
  • Attention to detail and accuracy
  • Excellent organizational skills
  • Problem solving skills, self-starter
  • Great communication skills (oral and written)
  • Fluency in English/Spanish (written and verbal)

Equal Opportunity Employer and Drug Free Workplace

Need on-going HR support?
We have affordable HR retainers that offer a unique alternative to full HR outsourcing or the hiring of a full time HR employee. We design unique solutions to match your business strategy and budget. We have a proven track record of helping companies from many industries. We listen and probe to understand your needs and goals, before we offer recommendations and realistic solutions.
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